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After receipt of your order, orders are shipped to Canadian and US addresses only, and shipped out the next business day. Back to Earth receives online orders Tuesday - Friday only. You can select from several shipping options in the check-out process.
On Canadian orders, if you have selected the standard shipping option and live in a major urban centre, you can expect to receive your items in approximately 3 to 8 business days. Please allow a few extra days for delivery to non-major urban centres, rural areas, or winter conditions.
If you have upgraded the shipping of your order to Xpresspost and live in a major urban centre, you can expect to receive your items in approximately 3 business days.
Shipping is priced based on the weight and size of the product(s) ordered. All sales are in Canadian dollars.
You can select from 2 options:
Please note our shipping office is open Tuesday - Friday and closed Statutory Holidays. Please allow a few more days if your order at the end of the week or over the weekend.
All orders are shipped out the next business day. In the event that we are unable to fulfill the order we will contact you. Please contact Customer Support at 250-550-6789 or by email email@example.com if you have any questions.
Canada Post offers tracking on their website www.canadapost.ca on Canadian orders. You can also track the status of your order from your account options.
Tracking is not available on US orders.
Yes, you can have an order shipped to an alternate address. At the first step of the checkout process, after having entered your billing address, you can choose to enter a different shipping address.